Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

Highly recommend!! The best customer service I have experienced in decades. Jorge was very informative and kept great contact with me the entire way, Jorge called me after the tech left and the job was complete to be sure I didn’t have any concerns, which I didnt. He explained exactly what they would be doing and after words went over it again. The technician Antonio was on time very pleasant and patient with us and did very efficient work he made sure to complete the job, he answered all my questions I had along the way. I highly recommend if you need your ducts cleaned to give them a call. A very honest company which now days is hard to find. I will be hiring them again for my next air duct cleaning. Thank you again Jorge and Antonio ~ Wendy G
I needed to clean dryer air vents in Truckee. I called 5 different companies and Home Safe Air Duct & Dryer Vent Cleaning was the only one that right away answered the phone and could comit to a time to come to Truckee. His pricing seemed very reasonable too. I made and appointment for Monday at 10. Jorge was right on time. He came in and did an excellent job of cleaning the air vents quickly and thoroughly . He told me that they provide services from Reno or Sacramento. I now have Jorge's card on the fridge. I will always go to them for help when needed. they do an excellent job, are on time with and have reasonable prices. Highly recommend them. ~ Mariam M
Uriel of Homesafe Home Improvements, LLC did an outstanding job of turning our bathroom into an oasis! He took out our old tub and installed a gorgeous glass sliding shower door, installed the perfect niche to put my shower buddies and the beautiful pebble tec tiles on the floor just made it amazing. This was especially helpful for my husband who had Parkinson to be able to just walk in and shower. He’s very professional, on time and is very articulate about his work! I have used him for other jobs around our home and highly recommend him! You will not be disappointed. ~ Delois
Everything about this company was first rate. The scheduling experience easy and painless. The service technician was very professional and knowledgeable. He sized up and resolved the immediate issues with the dryer vent blockage and made recommendations for improvements to the overall ventilation between dryer and wall making simple hose replacements (and even explained how to overcome minor builder defects to implement them!). They went above and beyond and I will definitely be using them in the future! ~ Shawn B
Today, I had Homesafe perform an HVAC duct and dryer vent cleaning ... OUTSTANDING! The owner, Ariel Cruz arrived on time, was courteous, professional and did a fantastic job. I was surprised at the amount of dirt, dust and lint he removed. To think I was breathing in all this during the day and while sleeping at night was troubling. At the completion of the cleaning Ariel applied a disinfectant inside the newly-cleaned ducts. I HIGHLY RECOMMEND HOMESAFE ~ John C
We have had Homesafe clean our dryer vent and convert a tub to a shower. Uriel and company did an outstanding job on both. The bathroom remodel was planned to perfection and communicated clearly every step of the way. He was so helpful in helping us find the right tile size and in planning the new shower space. He and his colleagues are masters at their craft--meticulous and conscientious. We are very lucky to have them in the neighborhood and would hire them again anytime. ~ Shirlene G
We booked an appt to have Uriel from HomeSafe Air Duct & Dryer Vent Cleaning come out and clean our Dryer vent. We've been here 2 years and don't know if it has ever been done before, but we're SO glad we did it. He was on time, very professional and took pictures, but we also saw it first hand as well. It's incredible how much lint builds up in that vent! It's a good feeling knowing that it's free and clear now and no fire hazard to worry about. Well worth it! ~ Yvonne M
Uriel Cruz, the owner, was absolutely amazing! He cleaned every vent and duct in the house, upstairs and downstairs, and the dryer vent as well, and he was extremely hard working, thorough, and professional. His prices were reasonable, and he was also very personable and nice to have around. We would highly recommend him to everyone for vent and duct cleaning, and we will not hesitate to call him in the future. Thank you so much, Uriel! ~ kaylyn 5
Homesafe Air Duct & Dryer Vent Cleaning just left my house and I couldn't be happier. They were on time, professional, respectful, and friendly. My dryer vent is cleaner than when the house was built. He provided pictures of before and after. He found the problem that was preventing my machine from drying my clothes and was able to fix it. I couldn't recommend Homesafe Air Duct more! Try them. You will not be disappointed. ~ Maureen K
Recognized I needed a little help with scheduling, came out early on short notice and was honest and pricing reasonable. So impressive. Most service companies try and sell instead of do what they were hired to do. They cleaned my dryer vent and explained what was causing the problem. Best company I've dealt with since I've moved back to Arizona even though it was a small job. So impressive. Thanks. ~ tim s
We had our home serviced late June and Uriel did an amazing job. He was on time, very professional and overall did a very clean work. We immediately noticed a difference because we had been running 2 cycles in our dryer for each load and that is no longer the case. It's great to know that our appliances are now running efficiently so I highly recommend Homesafe 💯 ~ Abdias D
We have used Uriel Cruz, HomeSafe dryer vent cleaning services for 3 years now and could not be happier. They are on time, courteous and honest. The first time we were lucky we hadn't had a fire, the next time was better and this time Uriel was honest enough to say we don't need annual cleaning - can move to 2 years. Integrity! 100% recommend Uriel Cruz, HomeSafe. ~ Jeanne S
⭐️⭐️⭐️⭐️⭐️ Highly recommend! This house-safe company was incredible from start to finish. They handled work both inside and outside our home and were honest, reasonable, and truly RELIABLE — which is so hard to find these days. Communication was excellent the entire time, and they made everything easy and stress-free. We’ll definitely be using them again! ~ Denise M
I too, am a very satisfied customer! The guys showed up "on time" and worked until job completion. They respect the customers home and pay attention to detail. It was nice to experience a real professional team of hard-working guys who simply take care of business. I'll be telling my neighbors and friends! Many thanks for improving the air quality in my home. You guys are the best! ~ Michael L
The team was so professional, friendly and efficient. I added on a service when they were already on site and they had no hesitation to complete it for me while on site. I am a very happy customer and will gladly recommend Homesafe and be a repeat customer! ~ Shannon C
Homesafe was amazing! From the first call to the company through the last bit of cleanup, it was professional, complete and excellent service. I did feel safe using them and my confidence was warranted. Thank you Uriel. You made a difference in our lives. ~ Ladean C
Do yourself a favor and hire HomeSafe for a duct cleaning. This is something that we never made a priority, but our house is a healthier place now. They take pride in their work, and attention to details. Five starts with no hesitation!!! ~ Joser
Absolutely 100% satisfied with Uriel's service. He is very professional, knowledgeable and conscientious. He was on time and his pricing is very reasonable for the amount of work he did for us. Highly recommended. ~ William D
Had our dryer vent cleaned, great job, showed up on time, took about 2 hours, corrected issue where vent hose is attached, even went on roof to check top of vent hose. ~ Lucille S
Wonderful experience start to finish. Uriel seems like a very kind and trustworthy person who takes pride in his work. I look forward to having him back in a year for annual cleaning. Thanks again!! ~ Travis W
Very efficient and effective cleanings of my dryer vent system, two years in a row. Prompt scheduling. Excellent communication and follow up. Highly recommend. ~ Harry G
Great communication from the time I booked appointment online. Uriel was very friendly, professional and arrived on time. I will definitely use them again. Before and after photos attached ~ Pearl M
I’ve Been Using Home-Safe And I Could Not Be HAPPIER With The Professionals That Have Done My Work For Me & My House Reasonable Prices With Excellent Services Thank You Home-Safe ~ tim g
Home safe did an amazing job cleaning out our dryer vents. They were extremely professional and timely. I would definitely recommend them to anyone. We will be using them again! ~ Sheila K